Privacy policy

Last updated: February 16, 2026

Nevaeh Noir Beauty (“Nevaeh Noir,” “we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide customers with a curated shopping experience. Nevaeh Noir Beauty is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any of the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified.

Depending on how you interact with the Services, we may collect or process the following categories of personal information, as permitted by applicable law:

Contact details: name, billing address, shipping address, phone number, email address
Financial information: payment card information, transaction details, payment confirmations (processed securely by third-party payment processors)
Account information: username, password, preferences, and settings
Transaction information: items viewed, added to cart, added to wishlist, purchased, returned, exchanged, or canceled
Communications: information you provide when contacting customer support or communicating with us
Device information: IP address, browser type, device identifiers, network connection data
Usage information: how and when you interact with or navigate the Services

Personal Information Sources

We may collect personal information from the following sources:

Directly from you when you create an account, make a purchase, sign up for SMS or email updates, or communicate with us
Automatically through cookies, pixels, and similar technologies when you visit or use the Services
From service providers who process information on our behalf
From partners or third parties, as permitted by law

Cookies, Tracking & Cart Abandonment

Nevaeh Noir Beauty’s website uses cookies, pixels, Shopify tools, and third-party plugins to enhance your shopping experience.

These technologies help us:

Remember items you add to your shopping cart
Detect when a cart has been abandoned
Determine when to send cart reminder messages via email or SMS

Required Disclosure:

Nevaeh Noir Beauty’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

You may control cookies through your browser settings; however, disabling cookies may affect website functionality.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

To process payments, fulfill orders, manage accounts, remember preferences, arrange shipping, facilitate returns (where applicable), and personalize your shopping experience.

Marketing and Advertising

To send promotional communications via email or SMS (with consent), provide launch updates, notify you of abandoned carts, and show relevant advertisements based on your interactions with the Services.

Security and Fraud Prevention

To authenticate accounts, prevent fraud, protect users, and maintain platform security.

Communicating with You

To provide customer support, respond to inquiries, and maintain our business relationship.

Legal Compliance

To comply with applicable laws, legal processes, or enforce our policies and terms.

SMS Communications & Consent

If you opt in to receive SMS messages from Nevaeh Noir Beauty, we may send:

Order and shipping updates
Cart reminders
Promotional or marketing messages
Launch notifications

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

With Shopify, service providers, and vendors that perform services on our behalf (payment processing, analytics, fulfillment, email and SMS delivery)
With marketing partners to provide advertising services, subject to applicable opt-out rights
When you direct or consent to sharing information (e.g., shipping providers, social integrations)
With affiliates or in connection with business transactions (merger, sale, bankruptcy)
To comply with legal obligations, enforce policies, or protect rights

Important SMS Data Exclusion

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell or share SMS opt-in data or consent.

Location Data

We do not collect precise real-time location data.

We may collect general location information (such as city, state, or country) inferred from IP addresses for:

Fraud prevention
Website analytics
Regional performance and compliance

This data is not used for real-time tracking or location-based advertising without consent.

Relationship with Shopify

The Services are hosted by Shopify. Information submitted through the Services may be processed by Shopify and transferred to countries outside your residence to provide and improve the Services.

Shopify may process personal information for enhanced business features. Shopify is responsible for handling requests related to data processed for these purposes.

Learn more at:
https://privacy.shopify.com/en
https://privacy.shopify.com/en/rights

Third-Party Websites and Links

Our Services may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing information.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. Parents or guardians may request deletion if applicable.

Security and Retention

No system is completely secure. We take reasonable measures to protect your information but cannot guarantee absolute security.

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights to:

Access or know your personal information
Delete or correct your personal information
Receive a copy of your data
Opt out of sale or sharing for targeted advertising

You may exercise rights via the Services or by contacting us. We do not discriminate against users for exercising privacy rights.

International Transfers

Your information may be transferred, stored, or processed outside your country of residence. Where required, we rely on approved transfer mechanisms such as Standard Contractual Clauses.